Ensemble Hospitality Culture

At Ensemble, we strive to combine sophistication and simplicity to create unforgettable guest experiences. Our highest priority is to deliver exceptional service that leaves a lasting impression. We deeply value the trust and loyalty placed in us, and we treat our guests, fellow employees and local communities as an extended family, fostering mutual growth and prosperity.

Drawing upon our extensive operational expertise as an owner-operator, we excel in paying meticulous attention to detail and making well-informed decisions. This level of expertise allows us to nurture strong relationships and deliver tailor-made solutions that not only elevate guest experiences but also generate financial success. With a hospitality-centric approach at the core of everything we do, we are committed to surpassing expectations and leaving a positive impact on every individual we serve.

 

“Hospitality is not a place, service, person or product. It’s the alchemy of how those elements join to create a unique experience, memory, or feeling that guests never forget.”

– Kristi Allen, Executive Vice President, Hotels

Watch: Working at Ensemble’s Bernardus Lodge & Spa

Hotels Volunteer Program

A core Ensemble value is contributing to the communities we serve, and that is on full display at our 14hotels. Each property hosts and participates in up to four community service programs a year.

In addition to participating in our annual Ensemble Cares Day, programs run the gamut from mentoring students at Boys & Girls Clubs to packing and distributing groceries to families in need, from working in animal shelters to beach clean-ups, to delivering meals to crisis hotline workers, and much more. In addition, employees can request time off for community service.

Contact Us

LONG BEACH
444 West Ocean Boulevard, Suite, 650
Long Beach, CA 90802
(562) 257-1010

PHOENIX
4722 North 24th Street, Suite 400
Phoenix, AZ 85016
(602) 277-8558

PHILADELPHIA
150 Rouse Boulevard, Suite 100
Philadelphia, PA 19112
(215) 240-6110